Delivery Information
Learn about Bowlsome delivery. Enjoy Australia-wide shipping, free shipping with a minimum purchase of $90 on fresh dog food delivered to your door.
Do you offer free shipping?
Yes! We offer free shipping on all orders over $90 and on our Bowls Loyalty Bundle. It may also be available on a seasonal promo. For our Bowls Sample Pack, we offer a flat $5 shipping rate to make it easier and more affordable for new customers to t
What do I do if my dog food arrives damaged?
We’re sorry your order(s) have been damaged!. Some items were damaged during shipment. We’ll do our best to help. Please email our team at [email protected] with an image of your damaged item for further assistance.
Do I need to be home to receive my order?
No, you don’t need to stay home all day waiting for your delivery. Because Bowlsome Dog Food is made in an ambient format, it makes the whole delivery process much easier. Our meals use retorting and freeze-drying technology to lock in all the goodne
How much does shipping cost?
Shipping costs are calculated at checkout based on your order size and delivery location. We offer free shipping on all orders over $90 across Australia. For the Bowlsome Sample Pack, we offer a flat shipping rate of $5 to make it easy for more dog p
How long does shipping take?
Delivery times can vary depending on your location, but most orders are delivered within 10 days after dispatch. We deliver from Melbourne, Victoria. Orders from VIC, NSW, SA, TAS and QLD usually arrive sooner, while NT and WA may take a little longe
How can I track my order?
As soon as your Bowlsome Dog Food order is dispatched, you’ll receive a shipping confirmation email with your tracking details. You can use that link to check the latest delivery updates and see when your order is expected to arrive.
Can Bowlsome Dog Food be delivered to PO boxes?
This depends on the size of your order and the courier handling your delivery. If you’re unsure whether we can ship to your PO box, please contact us at [email protected] before placing your order and we’ll be happy to help.
What should I do if my order is delayed?
If your tracking hasn’t updated for a while or your order seems delayed, we recommend checking the tracking link first for the latest courier updates. If something doesn’t look right, get in touch with us at [email protected] and we’ll help investi
Do you ship to regional areas?
Yes, we ship nation-wide in Australia. Delivery times to regional and remote locations may be a little longer than metro areas, but we’ll provide tracking so you can follow your order every step of the way.
Do you offer express delivery?
No, Bowlsome does not currently offer express delivery. Our orders are shipped using our standard delivery service, and delivery timeframes may vary depending on your location. Once your order has been dispatched, you’ll receive tracking details so y
How are orders shipped if they contain multiple items?
Orders containing multiple items may be shipped in separate boxes. In such cases, it's common for one box to arrive on one day, followed by the next box on a subsequent day. If you have received part of your order, please anticipate that the remainin
Do you offer international shipping?
Currently, our products are only available within Australia. We do not offer international shipping at this time. If you are interested in staying updated on any changes to our shipping policies, please visit our website for the latest information.